City of Winona, TX Privacy Policy

This privacy policy explains how the City of Winona, Texas (“we,” “us,” or “our”) collects, uses, and protects personal information when you visit our website or contact us about city services, utilities, permits, and other municipal matters.

What personal information do we collect?

When you use our website or contact forms, we may collect:

• Name
• Phone number
• Email address
• Message or inquiry details you provide
• Technical information such as browser type, device information, and pages visited (through analytics tools, if enabled)

We do not collect payment card information through this website. Online bill and ticket payments are processed on third-party sites linked from our website.

When do we collect information?

We collect information when you:

• Submit our contact form or other online forms
• Call or visit City Hall using information shown on our website
• Browse our website (including through cookies and similar technologies, where permitted)

How do we use your information?

We may use the information we collect to:

• Respond to your questions and service inquiries
• Process complaints, permit requests, and other municipal business
• Improve our website and understand how visitors use it
• Protect our website and contact forms from spam and abuse

We do not sell your personal information.

How do we protect your information?

We use reasonable administrative, technical, and physical safeguards to protect personal information submitted through our website. Form submissions are transmitted over encrypted connections (SSL/TLS) when supported by your browser.

Cookies and similar technologies

We use cookies and similar technologies for specific purposes, including essential site operation, analytics, social sharing on blog posts, and enhanced functionality. Optional cookies are not placed until you make a choice in our cookie banner.

You can change or withdraw your consent at any time using Cookie Settings in our site footer or on this page.

Depending on your choices, third parties that may process data include:

• Google Analytics — helps us understand website traffic and usage (analytics category)
• ShareThis — enables social sharing buttons on blog posts (advertisement category)
• Google reCAPTCHA — helps protect our contact forms from spam and abuse
• YouTube, Vimeo, and Google Maps — may load when you choose to view embedded videos or maps on our site (functionality category)

These providers may set their own cookies or collect usage data according to their policies. For more information, see Google’s Privacy Policy and ShareThis’s Privacy Policy.

Third-party disclosure

We do not sell, trade, or rent your personal information. We may share information with service providers that help us operate our website and respond to inquiries, and only as described in this policy or with your consent.

Third-party links

Our website includes links to third-party websites and services, such as online payment portals, social media, and government resources. Those sites have their own privacy policies, and we are not responsible for their content or practices.

California Online Privacy Protection Act (CalOPPA)

We agree to provide this privacy policy on our website, to identify the categories of personal information we collect, and to describe how users can contact us with questions. Our Privacy Policy link is available in the footer of every page.

Children’s privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Contacting us

If you have questions about this privacy policy or our use of your information, contact us:

City of Winona, TX
110 Dallas St., P.O. Box 129
Winona, Texas 75792
Phone: 903-877-3381
Contact us online

Last updated: July 13, 2026